Frequently Asked Questions
Here are the answers to the most frequently asked questions that we get asked about motorhome hire or campervan hire in the UK & Ireland. Please email us directly with any other campervan hire questions at [email protected].
Important – Please Note
The purpose of this page is to answer frequently asked questions that we receive from customers. For full Bunk Campers Terms & Conditions, please click here.
How old do you have to be to hire a campervan?
Drivers can be aged 21-80 years old to hire a campervan in the UK or Ireland, and all our rentals include fully comprehensive insurance for the driver(s).
A young driver surcharge will automatically be added for those aged 21-24, which must be declared at booking. For drivers aged 21-24, the security deposit is increased by £250/€250 on all vehicle types.
Read our driver eligibility criteria for more information.
What if I have penalty points on my licence?
It is still possible to hire a campervan from Bunk Campers if you have penalty points on your licence.
You must declare at the time of booking if there are any endorsements on your driving licence. Bunk Campers may not be able to provide cover for you to drive the vehicle if you have certain endorsements imposed on your driving licence. Failure to declare any accidents or driving convictions invalidates insurance.
We are unable to offer driver insurance if driver has had their driving licence endorsed or suspended or more than 6 penalty points imposed.
There is a small daily charge for all penalty points.
What is the minimum campervan hire booking period?
All vehicles have a minimum rental period of 7 nights in high season (April-October). In low season guests can enjoy campervan rental with a 3-night minimum hire period.
Vehicles can also be hired for less that the minimum hire, at the same charge as the minimum hire period. You will be able to book this on the website booking system or for more assistance, please contact our customer services team and we’ll be happy to assist.
Where can I go camping in the UK or Ireland?
Read our camping guide which highlights the best websites to find campsites, alternative options and how to get discounts at some Camping and Caravanning Club campsites.
We also supply a campsite guide with each rental.
What is your camping gas policy?
1 full bottle of camping gas is included with your rental and provided on collection. Additional gas purchased throughout the rental period is at the guest’s own expense.
Can I take a campervan on a ferry across the UK & Ireland?
Yes, guests enjoy 10% off Stena Line Ferry crossings when travelling in your Bunk Camper across the following routes:
Cairnryan – Belfast / Belfast – Cairnryan
Belfast – Liverpool / Liverpool – Belfast
Dublin Port – Holyhead / Holyhead – Dublin Port
Fishguard- Rosslare / Rosslare – Fishguard
Read more about our Ferry Crossing here.
How do I get the discount on Stena Line ferry crossings?
To avail of the 10% discount on Stena Line ferry crossings please call our office on +44 (0) 2890 813057 and a member of staff can help make your booking. Please check your destination and ferry times before calling.
Are there electric sockets in the campervan?
Yes, but you must be using an electric hook up cable in order for the electric sockets to work.
Alternatively, all our campers come with USB & 12v plugs for charging your mobile phone, iPad or tablets.
What do I need when I collect the campervan?
At collection of the campervan all drivers must have a valid driving licence and a second form of official photo ID (passport, national ID card) and credit or debit card in the lead driver’s name to hold the security deposit against. Bunk Campers reserve the right to cancel a rental without these.
Drivers from UK & Northern Ireland must also produce their counterpart to their licence. Please read our Driver eligibility page for more information.
Do I have to return the campervan with a full fuel tank?
Yes, customer’s should receive the camper with full fuel and it is your responsibility to return the camper with the same level of fuel as when you collected it.
What currency can I pay in?
The currency will depend on the depot you have rented your campervan from
Northern Ireland, England & Scotland: All bookings are paid for in GBP (£).
Ireland: All bookings are paid for in Euro (€)
What does insurance cover?
Bunk Campers provide vehicle insurance so the hirer is properly indemnified for the period of hire. Bunk Campers provide insurance as part of the cost of the hire – no other or alternative insurance is acceptable. This insurance covers:
- Third party liability for personal injury.
- Third party liability for material damage.
- Personal accident. Insurance is not included.
- All hirers should arrange additional travel insurance suitable to their particular requirements.
Please see our terms and conditions for information on full insurance coverage.
Can I reduce my liability?
Yes, guests can reduce their liability to £250/€250 or by 50%.
Special cover is also available for windscreen, mirror and tyre damage.
For more information, read about our liability reduction options here.
What equipment is supplied for the campervan?
Each camper comes with a range of kitchen equipment for cooking and dining, safety equipment, information packs, and amenties for motorhome living.
Find a full list of inventory here.
What hireable extras are available?
We offer a range of hireable extras for your rental.
You can view a list of hireable extras here
Do VW campervans have toilets?
Our VW Campervans do not come fitted with a shower or toilet. For added comfort on the road, guests can add the VW Essentials Pack to their booking. This includes a portable toilet, chemicals and privacy tent.
Which campervans have shower and toilet facilities?
Our Aero, Aero Plus, Vista, VistaPlus, Europa and Grande have a shower and toilet.
Do you have any automatic vehicles?
No, all our vehicles are manual transmission.
Where are Bunk Campers depots located?
We have depots across the UK & Ireland at the following locations:
Syon Yard (behind the Kings Arms)
593 Bath Road
Fast Lane Buildings
A45 Dunchurch Highway,
Unit 2 Liggat Syke Place,
East Mains Industrial Estate,
7B Advanced Business Park,
Old Airport Rd,
Cyril Johnson Complex,
Can I park my car at the depot for the duration of my stay?
We have limited spaces available at each depot.
In the Birmingham (Coventry), Edinburgh and Belfast, overnight onsite parking is available and charged at £5 per night. Is it £8 per night London Heathrow.
We don’t offer on-site parking at our Dublin branch, however the Hotel Carlton, is a 3 minute walk away and they offer preferential rates to Bunk Campers customers.
What are Bunk Campers office opening hours?
Our office is open for general enquiries and administration Monday – Friday 9am – 5pm. Our head office is based in Belfast, Northern Ireland.
What are Bunk Campers depot opening hours?
Bunk Campers depots are opening Monday-Saturday.
Collections are from 3-6PM (Last collection at 5PM)
Returns are from 9-11AM
Pick up and drop off are unavailable on Sundays.
Can I pick my campervan up early or drop off later?
Due to changes in bookings and allocation, we are unable to pre book or guarantee an early pick up or late return time. In preparation for your arrival, the branch will contact you a few days before your collection to confirm your pick up time and will be happy to discuss the options for early pick up or late return if a slot is available.
How long does it take for the collection and return process?
On arrival, allow at least 1 hour to complete the documentation and collection of deposit.
On return, allow at least 1 hour for us to check the campervan and complete the documentation once you have returned to our depot.
All rentals must take place at a Bunk Campers depot to allow us to carry out the essential checks and paperwork.
Can the campervans be driven in Europe?
Travel in Europe is permissible. There is an additional charge for European cover, and you must notify Bunk Campers at the time of booking of your intent to travel to Europe.
A European travel pack is mandatory and you will be in breach of our terms and conditions should you take a motorhome into Europe without purchasing this. Up-to-date pricing for this pack can be seen at time of booking. The European Travel Pack includes the necessary documentation to take a hire vehicle into Mainland Europe and must be booked with all driver details presented no less than 2 weeks prior to the arranged collection date. Failure to provide this information in advance will lead to you being unable to travel to Europe.
European cover is not available to drivers aged 21-24 years old.
EU travel packs are not required for travel to Ireland!
Do I have emergency cover when I am on the road?
Yes, all guests will receive 24 hour Breakdown Cover under the hire contract.
What average mileage does a Bunk Camper do?
We get asked about fuel consumption regularly! The good news is that all our vehicles form a modern fleet with the latest most fuel efficient engines.
- 2 berth Roadie / 2 berth Nomad / 4 berth Ranger, approximately 7 litres per 100km
- 2 berth Deluxe Aero / 4 berth Vista, approximately 8 litres per 100km
- 2 berth Aero Plus / 4 berth VistaPlus /4 berth Europa/ 6 berth Grande, approximately 9.5 litres per 100km
What is the price of fuel?
Find out the current fuel prices for the UK & Ireland here
Do I need to plug our campervan into mains electric during my travel?
You will need to plug your camper in to power your mains sockets or charge your leisure battery. You can find outlets in most campsites or motorhome friendly locations.
Bunk Campers vehicles come with an engine battery and leisure battery to operate facilities in your vehicle including lights, heating, hot water and cooker when you are not plugged into the mains electric.
Electrical sockets will not work unless the campervan is plugged in to the mains electric for the exception of 12v and USB plugs.
The control panel will show you how much charge is left in your leisure battery and you will need to charge this when it is low.
How does the leisure battery in a campervan work?
The leisure battery will keep your campervan powered up while your camper isn’t plugged in to the mains electric.
This typically lasts no more than 3 days and it is recommended to charge this whenever you get the opportunity. There is a guage in the camper which will show you when you are running low on power.
Mains electric plugs in the camper can’t be used unless you are plugged in.
Can I rent a campervan one way?
Yes, one way rentals are available across all of our depots. Please visit our website to find out live availability.
We offer relocation deals throughout the year. This will be a short one way rental from 1 depot to another and can be between any depots, for varying amounts of time. Please see our website for any current relocation deals.
What do Bunk Campers charge for motorway toll fees?
You are responsible for paying toll fees as you go.
This excludes the Dublin M50 toll fee (Ireland) and the Dartford crossing on the M25 (England) which are automatically charged to Bunk Campers and payable by the hirer to Bunk Campers on return of the campervan.
Do you allow pets in your campervans?
All of our vehicles will be pet friendly and guests can add their pet to their booking directly on our website by selecting it as an optional extra.
For a small fee of £50 per pet and a maximum of 2 pet dogs per campervan.
Do you allow smoking?
Smoking is strictly prohibited in all Bunk Campers vehicles.
Can you put a baby seat in a campervan?
All our vehicles have a minimum of 2 forward facing seats in the rear with standard 3 point seat belts (not isofix) that will fit child or booster seats.
You can add child seats (1 – 4 years age, 9 – 18kgs) and booster seats (4 – 11 years age, 18 – 36kgs) when you make your booking. lease note guest’s are responsible for fitting the child seat in the vehicle.
Can surfboards be carried on the roof of the campervans?
Surfboards cannot be carried on the roof of any of our vehicles. Our larger campervans are big enough to fit short and long boards inside the vehicle. Please ensure you have a cover for your boards to protect the interior of the campervan. Please email us with any specific requests.
What campsite information is provided?
Bunk Campers provide campsite guide books in each of our campervans. These are provided free of charge providing they are returned with the vehicle. If you choose to keep the guide there is a charge for replacement so please ensure these stay in the van.
Read our Bunk Campers Campsite Guide information for help choosing where to stay prior to your arrival.
What other information is available to help plan my trip?
Check out our Plan Your Trip section for information and inspiration on your trip.
For more current information on the latest events across the UK & Ireland, visit our Bunk Campers Campervan Blog.
On arrival, using our local knowledge we can help all customers with an outline itinerary and recommendations.
Visit Scotland, Ireland.com, Discover Northern Ireland, Visit England & Visit Britain also have a lot of useful information.
What is the best time of year to visit the UK or Ireland?
The campervan and motorhome season runs from March and ending in October. The season kicks off with St Patrick’s Day celebrations across Ireland. July and August are the busiest months for visiting the UK and Ireland.
UK & Ireland weather can be unpredictable, but some of the best weather happens in May, June and September (As well as August & July)!
September through to March is a great time to experience outdoor activities in UK & Ireland such as paddle boarding, walking and cycling. The surf is the best across the winter months.
Can I cancel my campervan hire booking?
Can I Wild Camp in my motorhome?
There are rules and regulations around wild camping which differ depending on the country and place you are in.
Read our wild camping guide for a full run down of wild camping rules across the UK and Ireland.